Privacy Policy
Introduction
Princif, LLC ("we," "us," or "our") operates Snaptori, a mobile application that helps travelers discover stories and cultural context about places they visit. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.
Please read this Privacy Policy carefully. By using Snaptori, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not use the application.
Information We Collect
Information You Provide
Account Information
- Email address
- Password (encrypted)
- Display name (optional)
- Profile photo (optional)
User-Generated Content
- Photos you capture through the app
- Notes or annotations you add to your discoveries
Information Collected Automatically
Device Information
- Device model and manufacturer
- Operating system and version
- App version
- Unique device identifiers
- IP address
- Push notification tokens
Location Information
- GPS coordinates when you capture a photo (with your permission)
- City and country derived from your location
Usage Information
- Features you use and actions you take
- Date and time of your activities
- Error logs and performance data
Transaction Information
- Pass purchase history
- Transaction dates and amounts (processed by Apple App Store or Google Play Store)
Information from Third Parties
We may receive information about you from third-party services you use to sign in or connect to Snaptori, such as authentication providers.
How We Use Your Information
We use the information we collect to:
- Provide our services: Process your photos, identify locations, and generate cultural stories
- Personalize your experience: Remember your preferences and discovery history
- Improve our services: Analyze usage patterns to enhance app performance and features
- Communicate with you: Send service-related announcements and respond to your inquiries
- Process payments: Handle subscription purchases through Apple App Store or Google Play Store
- Ensure security: Detect and prevent fraud, abuse, and security issues
- Comply with legal obligations: Meet applicable legal requirements
Legal Basis for Processing (EEA Users)
If you are in the European Economic Area, we process your personal data on the following legal bases:
- Contract performance: To provide the service you signed up for, including photo recognition, story generation, and account management
- Legitimate interest: To improve our services, ensure security, and prevent fraud
- Consent: For location data collection and optional features such as push notifications
- Legal obligation: To comply with applicable laws and regulations
You may withdraw your consent at any time by adjusting your device settings or contacting us at support@snaptori.com.
How We Share Your Information
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
We may share your information with:
Service Providers
We use third-party service providers to help us operate Snaptori, including:
- Authentication services — to securely manage your account login
- Cloud hosting and database providers — to store your account and discovery data
- Image recognition services — to identify places in your photos
- Location services — to verify and enrich location information
- Content and research services — to generate cultural stories about places
- Image storage services — to securely store your photos
- Payment processors — to handle Pass purchases (processed through Apple App Store or Google Play Store)
- Website analytics — to understand how visitors use our website using privacy-focused, cookieless analytics that do not track individual users
- Push notification services — to deliver service announcements to your device
- Text-to-speech services — to provide audio narration of story content
These providers are contractually obligated to protect your information and use it only for the services they provide to us. We require all service providers to maintain appropriate security measures and to process your data only as instructed by us.
Legal Requirements
We may disclose your information if required by law, such as in response to a subpoena, court order, or government request, or to protect our rights, property, or safety.
Business Transfers
If Princif, LLC is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Data Storage and Security
Where We Store Your Data
Your data is stored on servers located in the United States. If you are located outside the United States, please be aware that your information will be transferred to and processed in the United States.
How We Protect Your Data
We implement appropriate technical and organizational measures to protect your information, including:
- Encryption of data in transit (HTTPS/TLS)
- Encryption of passwords using industry-standard hashing
- Access controls limiting who can access your data
- Regular security assessments
However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
Data Retention
We retain your information for as long as your account is active or as needed to provide you services.
- Account data: Retained until you delete your account
- Discovery history: Retained until you delete individual items or your account
- Photos: Retained until you delete them or your account
- Usage logs: Retained for up to 90 days for debugging purposes, with personal identifiers removed
When you delete your account, we will delete or anonymize your information within 30 days, except where we are required to retain it for legal purposes.
Your Rights and Choices
Access and Export
You can view your data within the app at any time. You can export your data (discoveries, photos, and account information) in PDF or JSON format through the Settings menu.
Correction
You can update your account information (display name, email, profile photo) through the app settings.
Deletion
You can delete individual discoveries by swiping to delete in your history. You can delete your entire account and all associated data through Settings > Delete My Data.
Location Permissions
You can enable or disable location access through your device settings. Note that disabling location access will limit the app's ability to identify places you photograph.
Communication Preferences
You can opt out of non-essential communications by contacting us at support@snaptori.com.
For Users in the European Economic Area (EEA)
If you are in the EEA, you have additional rights under the General Data Protection Regulation (GDPR):
- Right to access: Request a copy of your personal data
- Right to rectification: Request correction of inaccurate data
- Right to erasure: Request deletion of your data
- Right to restrict processing: Request limitation of how we use your data
- Right to data portability: Receive your data in a portable format
- Right to object: Object to processing based on legitimate interests
- Right to withdraw consent: Withdraw consent at any time
You also have the right to lodge a complaint with your local data protection supervisory authority if you believe your data has been processed unlawfully.
To exercise these rights, contact us at support@snaptori.com.
For Users in California
If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA):
- Right to know: What personal information we collect and how we use it
- Right to delete: Request deletion of your personal information
- Right to opt-out: We do not sell personal information
- Right to non-discrimination: We will not discriminate against you for exercising your rights
To exercise these rights, contact us at support@snaptori.com.
Children's Privacy
Snaptori is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at support@snaptori.com, and we will delete such information.
Third-Party Links
Snaptori may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by:
- Posting the new Privacy Policy in the app
- Updating the "Last Updated" date at the top
- Sending you a notification for material changes
Your continued use of Snaptori after changes become effective constitutes your acceptance of the revised policy.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Princif, LLC
Email: support@snaptori.com
We will respond to your inquiry within 30 days.
Summary of Key Points
| Topic | Summary |
|---|---|
| Data we collect | Account info, photos, location, device info, usage data |
| Why we collect it | To provide place recognition and cultural stories |
| Data sharing | Only with service providers; never sold for marketing |
| Data storage | US servers with encryption and security measures |
| Your rights | Access, export, correct, delete your data |
| Children | Not for users under 13 |
| Contact | support@snaptori.com |